OverNormal
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Privacy Policy

Last updated: April 9, 2026

OverNormal Studios ("OverNormal," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit overnormal.com and use our services.

1. Information We Collect

Information You Provide

DataWhen CollectedPurpose
Email addressNewsletter subscription, sign-inSend updates, authenticate
Display name & profile photoGoogle sign-inDisplay in UI, personalization
Audio filesON Finish uploadProcess and return finished audio
CommentsPlayer comment systemCommunity engagement

Information Collected Automatically

DataPurpose
IP addressRate limiting, security, abuse prevention
Browser type & device infoOptimize experience across devices
Pages visited & interaction dataUnderstand usage, improve services
Cookies & local storageTheme preferences, session management

Information from Third Parties

  • Google Firebase Authentication — name, email, profile photo when you sign in with Google.
  • Google reCAPTCHA v3 — risk score based on interaction patterns (no personal data shared with us, processed by Google).

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our Services.
  • Authenticate your identity and manage your account.
  • Send newsletter emails you have subscribed to.
  • Process audio files through the ON Finish service.
  • Prevent abuse, fraud, and unauthorized access (rate limiting, reCAPTCHA).
  • Analyze usage patterns to improve the Services.
  • Respond to your inquiries and provide support.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers — third-party services that help us operate (Google Firebase, reCAPTCHA). These providers have their own privacy policies.
  • Legal requirements — if required by law, regulation, legal process, or governmental request.
  • Protection — to protect the rights, property, or safety of OverNormal, our users, or the public.

4. Data Retention

Data TypeRetention Period
Account data (email, name)Until you delete your account or request removal
Newsletter subscriptionUntil you unsubscribe (record kept with unsubscribed flag)
Uploaded audio (ON Finish)Automatically deleted after processing retention period
CommentsUntil deleted by user or admin
IP addresses (rate limiting)Automatically purged after 1 hour
Usage logsRotated and purged periodically

5. Data Security

We implement reasonable security measures to protect your information, including:

  • HTTPS encryption for all data in transit.
  • Secure authentication via Google Firebase.
  • HMAC-signed tokens for sensitive operations (e.g., unsubscribe links).
  • Rate limiting and reCAPTCHA to prevent automated abuse.
  • Server-level security (firewalls, regular updates).

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Correction — request correction of inaccurate data.
  • Deletion — request deletion of your personal data.
  • Unsubscribe — opt out of newsletter emails at any time via the unsubscribe link.
  • Data portability — request your data in a portable format.

To exercise these rights, contact us at support@overnormal.com.

7. Cookies & Local Storage

We use cookies and browser local storage for essential functionality. See our Cookie Policy for full details.

8. Third-Party Services

Our Services use the following third-party services that may collect data independently:

  • Google Firebase — Privacy Policy
  • Google reCAPTCHA — Privacy Policy
  • YouTube (embedded content) — Privacy Policy

We encourage you to review their privacy policies.

9. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly.

10. International Data

Our servers are located in Thailand. If you access our Services from outside Thailand, your information may be transferred to and processed in Thailand. By using our Services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact

OverNormal Studios

Email: support@overnormal.com

Website: overnormal.com

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